Issues with Etsy orders should be sorted directly through Etsy.
If you have a problem with your order, please get in touch. I’m happy to discuss your issue with you in order to reach a satisfactory solution.
Disclaimer: All my items are handmade. As such, there will be subtle variations from one piece to the next. There may also be small flaws – if these aren’t satisfactory, please get in touch.
General Refunds Policy.
- If an item breaks within 30 days of receipt, I’ll attempt to replace it free of charge.
- No refund on digital or custom orders.
Crafted By Colette 